Privacy Policy

Effective Date: 18.08.2025

Welcome to GoGallivanting. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our motorhome hire services in the UK and EU.

GoGallivanting complies with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR). By using our services, you agree to this Privacy Policy.

1. Data We Collect

2.1 Information You Provide to Us

Account Information: Name, email address, phone number, and password.
Booking Details: Pick-up/drop-off locations, rental dates, payment details.
Driver’s Licence & Identification: To verify eligibility for hiring a motorhome.
Communication Data: Emails, messages, or customer service interactions.

2.2 Information We Collect Automatically

Device & Usage Data: IP address, browser type, and usage activity on our website.
Cookies & Tracking Technologies: To enhance your browsing experience.

2.3 Third-Party Information

We may receive information from trusted third-party providers, including:

Payment processors
Background verification services
Marketing partners

2. How We Use Your Data

We use your data to:

Process and manage bookings
Verify driver eligibility
Provide customer support
Improve our services and website functionality
Send important notifications about your bookings
Comply with legal and regulatory obligations
Conduct marketing (you can opt out anytime)

Legal basis for processing: Our processing of your data is based on contract performance (to provide booking services), legal obligations (e.g. fraud prevention, tax), legitimate interests (service improvement, marketing), and consent (where required by law).

3. Sharing Your Data

We may share your data with:

Motorhome Owners & Renters: To facilitate bookings.
Payment Providers: To process transactions securely.
Legal Authorities: If required by law or for fraud prevention.
Service Providers: IT support, marketing services, and analytics providers.

We never sell your personal data to third parties.

4. Data Storage & Security

We implement strict security measures to protect your personal data. Your data is stored on secure servers, and we use encryption and access controls to prevent unauthorised access. We retain your data only as long as necessary for our services and legal compliance.

5. Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal obligations).
Restrict or object to data processing.
Request data portability.
Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at support@go-gallivanting.co.uk

6. Cookies & Tracking Technologies

We use cookies to enhance user experience, track website performance, and personalise marketing. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or website updates.

8. Contact Us

For any privacy-related questions or requests, please contact us:

📧 Email: support@go-gallivanting.co.uk
📍 Address: 42 Barling Drive, Ilkeston, Derbyshire, DE79JA

By using GoGallivanting, you acknowledge that you have read and understood this Privacy Policy.